Privacy Policy

NETERNO SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ (“NETERNO,” “we,” “us,” “our”) is committed to protecting your personal information and complying with applicable privacy laws. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use the Service or Website—meaning neterno.net and any and all domains, subdomains, redirects, URL endpoints, web properties, social media accounts, and related online assets owned, operated, licensed, or otherwise controlled by NETERNO, together with all associated features, functionalities, tools, application programming interfaces (“APIs”), and services provided thereunder. By accessing or using the Service, you agree to this Privacy Policy. If you do not agree, please discontinue use immediately.

1. Data Controller & Contact

NETERNO Sp. z o.o. (KRS 0000836655 · NIP 9571123321 · REGON 385879146)
Registered Office: Ludwika Pasteura 17, 80‑215 Gdańsk, Poland
Email: domains@neterno.net

2. What We Collect

Voluntarily Provided Data

• Contact details (full name, email)
• Any other information you choose to share by corresponding with us

Automatically Collected Data

• Technical metadata (IP address, device/browser type, OS, referral source, interaction metrics)
• Cookie identifiers and tracking tokens

We do not collect sensitive personal data (e.g., health, biometric, political opinions) unless required by law.

3. Children’s Data

Our Service is not intended for individuals under 16. We do not knowingly collect personal data from children under 16; if we learn we have, we will promptly delete it.

4. Lawful Bases & Accountability

We process personal data on one or more of the following grounds:

• Consent: For direct marketing
• Legitimate Interest: To operate, secure, and improve the Service while balancing your privacy
• Contractual Necessity: To fulfill your requests (e.g., responding to inquiries)
• Legal Obligation: To comply with statutory requirements (e.g., record‑keeping, tax)

We maintain internal records of our processing activities and review our lawful bases regularly.

5. How We Use Your Data

We use personal data to:

• Provide, maintain, and enhance Website functionality and performance
• Respond to inquiries and send Service‑related communications
• Deliver marketing materials
• Share personal data with third‑party service providers (listed in Section 7)
• Analyze usage trends, monitor performance, and guard against fraud
• Comply with legal obligations and enforce our terms

6. Cookie Declaration

This website uses cookies. Cookies are small text files stored on your device when you visit our website.

We currently do not use any non‑essential cookies (e.g., we do not track your actions and do not remarket to you). You can block, reject, or remove cookies through your browser settings; please refer to your browser's help documentation for instructions.

The legal basis for our use of cookies differs according to their purpose. Non‑essential cookies require your explicit consent, whereas essential cookies, which ensure our website operates securely and efficiently, are used based on our legitimate interests.

7. Third‑Party Services & Liability

We may share your personal data with these providers acting on our behalf:

• Email: iCloud
• Meeting scheduling: Google Calendar
• Hosting, security & performance: Cloudflare

We require them to comply with privacy laws and implement safeguards, but we’re not responsible for their internal practices.

8. Data Retention

We keep personal data only as long as necessary to fulfill purposes described here, comply with legal obligations, and enforce our agreements. You can request deletion at any time; we’ll comply unless retention is required for legal or legitimate‑interest reasons.

9. Data Breach Notification

If a personal‑data breach occurs, we’ll notify the relevant authority within 72 hours and affected individuals without undue delay, as legally required.

10. International Transfers

Your data may be transferred to and processed in jurisdictions outside your own. Where required by applicable law, we implement appropriate legal mechanisms and safeguards to ensure that such transfers comply with relevant data protection requirements.

11. Your Rights

Subject to local law, you have the right to:

• Access: Get a copy of your data
• Correction: Fix inaccuracies
• Deletion: Erase data, subject to legal limits
• Restriction: Limit or suspend processing
• Portability: Receive data in a structured, machine‑readable format
• Objection: Object to processing, including direct marketing
• Withdraw Consent: Withdraw consent without affecting the lawfulness of prior processing

To exercise your rights, email domains@neterno.net.

12. Internal Resolution & Complaints

Please reach out to domains@neterno.net so we can address your concerns. If unresolved, you may lodge a complaint with your local supervisory authority (e.g., Poland’s UODO).

13. Limitation of Liability

To the fullest extent permitted by law, our total liability for claims related to this Privacy Policy is limited to the greater of:

• The direct damages you actually incur, up to PLN 500; or
• The fees you paid us in the 12 months before the event giving rise to the claim

We will not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business interruption.

14. Changes to This Privacy Policy

We may update this Policy at any time. We’ll revise the “Last Updated” date and post changes here. Continued use after updates constitutes acceptance.

15. Non‑Waiver

No delay or failure by us to exercise any right under this Policy will waive that right. Waivers must be in writing and signed by an authorized representative.

16. Severability

If any provision is held invalid or unenforceable, it will be amended or severed to preserve its intent, and the remaining provisions will remain in full force.

17. Language

This Policy is provided in English. If any translation conflicts, the English version controls. You’re responsible for obtaining a certified translation if needed.

18. Governing Law & Jurisdiction

This Policy is governed by Polish law. You consent to the exclusive jurisdiction of Gdańsk courts for any disputes.

Questions?

Contact us at domains@neterno.net or write to:
NETERNO Sp. z o.o., Ludwika Pasteura 17, 80‑215 Gdańsk, Poland.